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Terms & Conditions

Terms & Conditions

Welcome to Intersight Tours & Travels Europe. These Terms & Conditions govern your access to and use of our website and services.

By accessing our website, making enquiries, requesting quotations, or booking travel services through us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Acceptance of Terms

By using this website or engaging our services, you confirm that:

  • You are at least 18 years of age.
  • You possess the legal capacity to enter into binding agreements.
  • All information provided by you is accurate and complete.
  • You agree to comply with these Terms & Conditions.

If you are booking on behalf of other travelers, you confirm that you have obtained their authorization to do so.

2. Use of the Website

You may use this website solely for lawful purposes related to travel enquiries, bookings, and information gathering.

You agree not to:

  • Use the website for fraudulent purposes.
  • Attempt unauthorized access to our systems.
  • Copy, reproduce, distribute, or exploit website content without written permission.
  • Introduce viruses, malware, or harmful software.
  • Use automated tools to scrape or extract website content.

We reserve the right to suspend or restrict access where misuse is identified.

3. Travel Enquiries and Bookings

All travel quotations, itineraries, prices, and availability are subject to confirmation.

A booking is considered confirmed only after:

  • Required payments have been received.
  • Written confirmation has been issued by Intersight.

Until confirmation is provided, prices, availability, and travel arrangements may change without notice.

4. Pricing and Payments

All prices displayed or quoted are subject to availability and may change due to:

  • Airline fare revisions
  • Currency fluctuations
  • Government taxes
  • Supplier charges
  • Fuel surcharges
  • Regulatory fees

Payment schedules will be communicated during the booking process.

Failure to make payments within the specified timeframe may result in cancellation of services.

Payments are processed through secure third-party payment providers. Intersight does not store sensitive payment card information.

5. Travel Documents and Entry Requirements

Travelers are solely responsible for ensuring they possess:

  • Valid passports
  • Required visas
  • Health certificates
  • Travel authorizations
  • Any other documentation required by destination countries

Intersight may provide general guidance; however, responsibility for obtaining and maintaining valid documentation remains with the traveler.

We shall not be liable for losses resulting from denied boarding, visa refusals, expired documents, or non-compliance with immigration regulations.

6. Changes and Modifications

Travel arrangements may occasionally require changes due to circumstances beyond our control.

These may include:

  • Flight schedule changes
  • Hotel substitutions
  • Transportation adjustments
  • Activity modifications
  • Changes imposed by suppliers or local authorities

Where possible, we will notify travelers promptly and offer suitable alternatives.

7. Cancellation and Refund Policy

Cancellation requests must be submitted in writing.

Refund eligibility depends on:

  • Supplier cancellation policies
  • Airline regulations
  • Hotel terms
  • Third-party service provider conditions
  • Applicable administrative charges

Certain services may be non-refundable.

No refunds will be provided for:

  • Unused services
  • Missed departures
  • Voluntary itinerary changes
  • Failure to obtain required travel documents

Processing times for approved refunds may vary depending on suppliers and payment providers.

8. Force Majeure

Intersight shall not be liable for delays, interruptions, cancellations, or losses resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather conditions
  • Government restrictions
  • Public health emergencies
  • Pandemics
  • Political unrest
  • Strikes
  • Terrorist activities
  • Transportation disruptions

In such circumstances, refunds and compensation will be subject to supplier policies and applicable laws.

9. Third-Party Service Providers

Intersight acts as an intermediary between travelers and independent service providers including:

  • Airlines
  • Hotels
  • Cruise operators
  • Transport companies
  • Tour operators
  • Destination management companies

While we carefully select our partners, we do not own or operate these services.

Accordingly, we are not responsible for acts, omissions, delays, service failures, or disruptions caused by third-party providers.

10. Intellectual Property

All content available on this website, including:

  • Text
  • Images
  • Logos
  • Graphics
  • Videos
  • Design elements
  • Downloads

is the property of Intersight Tours & Travels Europe or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, modification, or distribution is prohibited.

11. Privacy and Data Protection

Personal information collected through this website is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.

By using our services, you consent to the processing of your information as described in our Privacy Policy.

12. Complaints and Customer Support

If you experience any issues during your travels, please notify us as soon as reasonably possible so that we may attempt to assist and resolve the matter.

Formal complaints should be submitted in writing within a reasonable period after completion of travel services.

13. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on this website and become effective immediately upon publication.

Continued use of the website or services constitutes acceptance of the revised Terms.


Contact Information

For questions regarding these Terms & Conditions, please contact:

Intersight Tours & Travels Europe
Email: jackson@intersight.in
Phone: +91 93880 20210

Registered Office – Cochin
Intersight Tours & Travels (P) Ltd
Anna Building, N.H. Bypass,
Thykoodam, Vyttila, Cochin

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